Brighton Reviewed, Services, Service Provides & Trades

Brilliant service

Carters were brilliant at firstly speedily delivering a tumble dryer, but most importantly also delivering it up 2 flights of stairs to a second floor flat, and also lifting it to be installed above a washing machine ! I literally tried every other major retailer & none would do both of these things when I checked & phoned them. I feel this is a major advantage & definitely a unique selling point for carters

I recently bought a fridge from Carters which had to be ordered in. They were very good at keeping in contact to update me on the situation and delivered the fridge on a Saturday which was very convenient. The delivery chaps were very polite and didn’t moan in the slightest at having to lift the fridge into its rather odd position.

This company offered the best price nationally on the item I required and I made the mistake of thinking that meant a bargain basement service. IT WAS NOT! The customer service offered was second to none and Ron who dealt with me was knowledgeable, helpful and he certainly went the extra mile for me. The after-sales service was exemplary and I highly recommend the company. I will certainly deal with them again.

Well slap my face with a kipper, i have as a rule always tried to use local traders. You get good advise and honest advise. except this place........ the sales team are bar far the friendliest bunch of people i have every purchased from. service was excellent, knowledge excellent, customer satisfaction excellent. I must of had a chat with every member of staff but mostly Jason how was a font of knowledge. but overall my hat goes off to the the store manager Ron, who has clearly trained his staff well. If you ever need anything electrical this is where you should come.

Neil provided excellent advice on the telephone. With over 20 years experience he has extensive knowledge. He knew what the problem was without having to visit and I was able to fix the problem with the instructions given which avoided a repair or possible new machine purchase. Therefore I would suggest he is trustworthy. Very helpful and friendly service. I am now more aware or how to look after my machine. Highly recommend.

A friendly, reliable and experienced engineer, great at diagnosing the issue and getting a machine running again without too much fuss.

Superb place to get spares to do your own appliance repairs. Friendly service in the shop. Make sure you take the exact model number and if possible the broken part with you.

Always have a large number of parts in stock and very helpful

Paul is the ideal appliance repairman. He has just expertly repaired our bunged-up washing machine, he is courteous and not wont to over-charge. Someone in whom to have full confidence.

I can not recommend Paul enough. He is knowledgeable, trustworthy and great value for money. He repaired my fridge freezer in minutes and for a fraction of the cost others were quoting. I will certainly be using his services again.